Legal Information

Last updated: 29 September 2026

This translation is provided for convenience. In case of discrepancy, the Portuguese version prevails.

Service provider identification

José Alfredo Mendes Fernandes

Tax ID (NIF): 224003852

Taxi licence no. 132815

Praceta Bernardo Santareno 4 6
2720-067 Amadora, Portugal

Phone: +351 928 158 158
Call to the Portuguese national mobile network

Bookings and price

Bookings are requested directly through WhatsApp. The booking request is subject to service confirmation and availability.

The trip price is determined by the taximeter, in accordance with the legal tariff in force and the rules applicable to taxi services. The final amount is the amount shown by the taximeter at the end of the trip, except where applicable law provides otherwise.

Important note: The trip price is determined according to the tariff rules applicable to taxi services and the specific circumstances of the journey. Any information provided in advance by message does not replace the legally applicable fare.

Privacy policy

The controller of personal data collected through 691.pt is José Alfredo Mendes Fernandes.

Data processed

Depending on how the service is used, the data processed may include name, phone number, requested date and time, pickup location, destination, technical identifiers required for the session, and booking-related information.

Purposes

receive and manage booking requests;
contact the customer regarding the booking;
track the booking status and provide the service;
comply with legal obligations and respond to complaints or legitimate requests.

Legal basis

Where processing is necessary to handle and perform the requested service, the legal basis is generally the performance of pre-contractual measures or the contract. Other processing depends on the applicable legal basis. Consent is not used as a universal legal basis for processing necessary to provide the service.

Recipients and technical providers

Technical providers strictly necessary to operate the website, hosting and digital communications may be used. Where third parties process data, they should do so only to the extent necessary for the service and as legally applicable.

The website does not use a booking form or its own mapping system to collect booking data. Booking communication is handled directly through WhatsApp.

Retention

Data shared for a booking is processed only for as long as necessary to respond to the request, provide the service and comply with legal obligations. Data that must be retained for legal, billing, accounting, complaint-handling or legal-defence purposes is kept for the legally applicable period. Hosting and security technical logs may have their own applicable retention periods.

Rights

The data subject may request access, rectification, erasure, restriction, objection and portability, where legally applicable, using the contact details provided on this page. Exercising these rights is generally free of charge. The CNPD confirms these rights and the requirement to inform data subjects about purposes, data categories, recipients and retention. Learn more at the CNPD (opens in a new window)

Data protection complaints

Without prejudice to contacting the controller, the data subject may lodge a complaint with the Portuguese Data Protection Authority (CNPD) (opens in a new window).

Complaints Book

The electronic Complaints Book is available at:

Electronic Complaints Book (opens in a new window)

The applicable regime requires covered service providers to publish access to the Digital Platform on their websites. Decree-Law no. 156/2005 (opens in a new window).

Alternative Dispute Resolution

For consumer disputes within its jurisdiction, the Lisbon Consumer Dispute Arbitration Centre (CACCL) may be used when the legal conditions are met, including consumer contracts concluded and performed in the Lisbon Metropolitan Area and a value of up to €5,000.

Lisbon Consumer Dispute Arbitration Centre (opens in a new window)

CACCL also provides information about its information and complaint forms and contact channels.

Contacts

+351 928 158 158
Call to the Portuguese national mobile network